Open Positions

This position is responsible for QA testing of assigned internally developed products.  This testing will be performed on new products, new version releases, patches and/or custom programming.  The individual will create and execute software test plans focusing on functionality and usability of the products. This person will also be responsible for being a technical resource for our internal customers on assigned products. In addition this individual will effectively lead assigned WFS products by driving down IR's/CR’s. This individual is also responsible for staying current with QA best practices and effectively communicating this knowledge to more junior associates.

Responsible for assisting in the successful launch and sales campaigns to promote WAUSAU Financial Systems’ leading strategic solutions. This position is also responsible for assisting with event management, enhancing the corporate website and supporting functions of the marketing team.  
 
The primary intent of the internship is to expose the individual to all facets of marketing activity within WFS, as well as exposure to the business world in general. The Marketing Intern will support or lead specific marketing projects as deemed necessary by the Marketing team.

Assist in the coordination and completion of small projects from obtaining requirements maintaining the budget integrity, time constraints, and objectives of the project.
Provide support in facilitating and coordinating small projects by being involved in all phases of the project, including: sets deadlines, assigns responsibilities, monitors, and summarizes progress of the project to management. Prepare project status reports.

Work on existing projects to convert from legacy compilers to .NET and bug fixes in existing code.
 
Work with internal customers to create project specifications. Responsible for program design, systems analysis, and programming activities. Perform bug verification, system testing and beta support for product.

Responsible for the coordination and completion of projects from obtaining requirements to the roll out and training of end users, all while maintaining the budget integrity, time constraints, and objectives of the project. Oversees all aspects of projects. Responsible for facilitating and coordinating projects, by being involved in all phases of the project. Sets deadlines, assigns responsibilities, monitors, and summarizes progress of the project to management. Prepares reports for upper management regarding status of project. Provide proactive interface between the internal and external customers to ensure effective definition of and delivery of the assigned project

Provides technical customer service to external and internal customers as it pertains to the respective software application. Extensively utilizes the Support Magic and knowledge databases to document, escalate and resolve the software application issues. Provides peer support to team members in resolving complicated application issues.. Actively participates in job training for new associates for technical skills, customer service skills, and the adaptation of proper Customer Care processes. The Product Analyst will utilize analytical skills, critical thinking, sound judgment, and extensive product knowledge to make decisions regarding all day-to-day operations.

Customizes banking or remittance processing software according the customer requirement document. Installs system at customer’s site per documented guidelines; trains customer on operating procedures and the use of computer resources (work stations and computer servers); provides product and service information to customer. Works with WFS support team to resolve product and service issues and communicate project status to customer.  

This position is responsible for QA testing of assigned internally developed products.  This testing will be performed on new products, new version releases, patches and/or custom programming.  The individual will create and execute software test plans focusing on functionality and usability of the products and quality installation media. This person will also be responsible for being a technical resource for our internal customers on assigned products. In addition this individual will effectively lead assigned WFS products by driving down IR's/CR’s

Operate and maintain technical machine or piece of equipment in the department.
 

Engage in multiple, simultaneous complex projects applying proven methodologies to meet client objectives. Leverage highly developed business analysis skills in consulting with customers to identify business and technical requirements and formulate solutions to complex business problems leveraging WFS ECM technology. Apply software engineering techniques and leverage knowledge of ECM solutions to technically design and implement large scale, multi-tiered solutions integrating WFS ECM products and industry products, specifying the development platform, methodology and toolset.
 
Facilitates activities for the requirements definition and implementation of the defined solution at customer site. Provide technical leadership to project teams in a fast-paced environment to ensure successful project completion on time and within budget, while exceeding client expectations. Acts as a liaison between customer and WFS technical and administrative staff to resolve concerns in a timely manner. Mentor customers, internal resources and management in the appropriate usage of WFS ECM technology. Works with WFS support team to resolve product and service issues and communicate project status to customer.