Enterprise Content Management
Loan Automation
An integrated, sensitive, automated loan process.
Originating and servicing loans requires a sophisticated alignment of content from various internal sources, including an organization’s host platform, loan origination, and tickler and tracking systems. And external sources include content from credit reporting and appraisal agencies, title companies and borrower documents. Centralizing and simplifying all of those internal and external processes, WAUSAU's Optima3® IMS solution is particularly suited to becoming a core, underlying component of your loan operation—with complete integration to existing platforms. Our solutions enable a financial institution to speed approvals and resolutions, optimize workflow and workforce and ensure security and compliance.
Efficiency and centralization
Providing a single interface to view data and documents currently stored in disparate solutions, Optima3® IMS allows an institution to store, manage and route all business content: emails, loan documents, credit scores, appraisals, financial statements, checklists and more. The entire loan operation staff gains access to the same, up-to-date documentation, enabling critical business decisions, granting approvals and responding to customer inquiries in real-time. Queuing only the collateral available to be released streamlines the collateral-release process. And automated capture tools reduce the need for manual scanning and indexing, while pushing capture as close as possible to the point of creation.
Reduced lending lifecycle times
The earlier content is captured by the system, the more readily an institution can improve efficiencies in downstream processes—allowing multiple business processes access to the same content simultaneously and on demand. Our tools range from electronic certification of signed documents to integrated scanners and capture software that intelligently recognizes, classifies and stores documents within Optima3® IMS. Specifically configured solutions have shown an increase in loan processing volumes and speeds by as much as 60%—without adding additional full-time equivalents.
Better workflow and enhanced compliance
WAUSAU offers a review, tickler-and-tracking, collateral and trailing document-management system all within a single interface. By centralizing content from the host system and Optima3® IMS in one location, an organization gains a single view of customers and their loan relationships, as well as direct access to documentation. Lending lifecycle management becomes a streamlined process. Pipeline reporting improves forecasting accuracy. This controlled and tracked business process ensures compliance. Accurate, easily accessible loan portfolios decrease audit times and penalties.
Easy, low-cost IT integration
The extensibility of Optima3® IMS allows an organization to integrate with the host and loan-origination platform. In most cases, these integrations are performed using point-and-click configuration—without requiring custom development from third-party applications. A financial institution can image-enable its origination system so customer service staff can double-click on a loan number to retrieve the imaged loan files. Customer Information Files automatically update documents and loan status within Optima3® IMS, ensuring both the synchronization of host system and keyword index information and retention of loan files when a loan is closed or paid off.