Retail Lockbox Solution

Easy capture
Our products are alone in centralizing remote capture from anywhere: on the Web or in a remote office. Your geographic reach expands drastically. And beyond physical location, our products work with any mix of devices from vendors like NCR, Unisys, Digital Check and Kodak. For automating mail extraction and imaging, we're the leading integrator and reseller of OPEX scanning devices and the largest install base of accounts for mail extraction and imaging for high-speed devices.
 
Mobile payments
With WFS mobile products, complement your expedited fee-revenue strategy by offering on-the-go customers another way to pay. Mobile payments let consumers authorize transactions from a pre-registered checking account for the convenience of recurring payments with the consumer still in control. Customers get anytime-anywhere payments, with security, convenience, ease of use and a "green" reduction in paper. You improve receivables dates by up to 20 days, gain another channel for expedited payments, collect convenience fees, reduce costs (vs. paper checks or online payments), create new pathways for customer communication and align with corporate “green” efforts.
 
Fast, cost-effective electronic clearing
With checks declining, organizations must start to reap benefits of electronic clearing methods like ARC, BOC, Check 21 and Image Exchange. Financial institutions, utilities, insurance companies, mortgage holders and retailers—of virtually any size—will benefit from e-clearing. Your deposit window extends, even while your unit costs go down, thanks to lower deposit fees and shorter float times, as well as reduced consumables for encoding and deposit. Paper handling is minimized. Re-presentment of returned items speeds up, defeating fraud. And you can forecast available funds more reliably.
 
Fast, easy exception processing
Routing paper for exception items causes costly delays and increases the risk of lost documents. Using a secure Web interface, WAUSAU's Web Exceptions product automates exception-item review for quick deployment of distributed data entry—without the costs of distributing and maintaining software. Operators simply “suspend” images of questionable items and assign a reason code. Those items are automatically removed from processing and reassembled in a new batch; checks are outsourced; non-suspended items continue processing. External users can log in and complete account and amount keying on suspended transactions. Then final processing takes place. That overall load balancing reduces labor costs—and the organization improves its available-funds forecasting.
 
Integrated archive, analytics and workflow management

When lockbox processes are digitized and integrated, archiving, analytics and workflow monitoring become aspects of a single process, in a single view. Benefits accrue to customer service, workflow optimization and institutional growth and planning. You can real-time assess utilization of both technology and staff. Pinpoint bottlenecks. Eliminate the cost of maintaining multiple archives. Set accountability with audit trails and detailed transaction logs. Enforce business practices, eliminating risks associated with variance. You thus facilitate change management in a simple framework. Research, shipping and distribution costs go down, and with instant access to payment records, customer dispute resolution can be nearly instantaneous. Meanwhile, more sensitive branding, based on better research, enables market distinguishers and enhances competitiveness.