Paperless Enterprise
Paperless Bank Benefits
From teller line to back office to ATM ...
Our Paperless solution optimizes and organizes workflow everywhere — including new account opening, teller line, back office, safe deposit box and ATM, saving money while lowering risk and ensuring compliance. Every opportunity to reduce or eliminate paper is examined, whether it is being printed, pushed or filed.
Reduce Buying, Waste and Handling
Going paperless across the branch drives revenue across the enterprise. Automating paper-intensive processes could save banks over $4.3 billion in one year—and that's just in cost savings from courier runs alone. Significant reductions per year—more than a million pages, in some cases—can mean:
- Better than forty percent decrease in output
- Cut printing in half
- 50% less need for certain paper consumables
- 50% less paper handling
Factor in courier costs reduced by 90%, along with an optimized workforce, and savings can easily be in the millions per year.
Optimize Workflow
Paper files get passed from person to person. Deposits and other numbers are transcribed in error. Customers and officers await validations. The paperless branch changes all that, achieving:
- At least 50% reduction in audit processes
- Immediate access to approvals
- Ninety percent reduction in deposit corrections
- Virtual elimination in manual document indexing
And perfectly accurate files can be instantly retrieved, at any branch in the system.
Achieve Compliance and Combat Fraud
The top two concerns of IT for FIs? Security and compliance. Yet "paper trails" are weak. Paper identification is known to fail. Capturing check, signature and document information digitally, with perfect accuracy at the moment of presentment, means:
- Eliminating lost documents
- Reducing fraud by attaching signature cards, digital photos and photo IDs to each customer file
- Achieving a more efficient audit process
These security and tracking benefits extend from the teller line all the way to the safe deposit boxes—where digital encryption replaces paper access cards.
Enhance Customer Service
It's amazing but true: The average paper document gets copied 19 times. You know how much time associates spend faxing, copying and retrieving—while customers wait unattended at the desk. The paperless branch offers:
- More face time with customers
- Additional cross-selling opportunities
- Quicker response to customer inquiries
- Improved customer relationships
Customers will appreciate the focus on them, and associates will be able to take advantage of the opportunity to uncover additional areas of need.
